February 13th, 2015

Dagenham and Redbridge FC

Dagenham & Redbridge Football Club, popularly known as the ‘Daggers’, was formed in 1992 and today plays in National League.


The club needed to upgrade its franking machine.


Immediate improvements in cost, efficiency and ease of use.


The Neopost low end franking machine, with its sophisticated features in a compact package, was recommended.


Easy to install, up and running in no time.

The Neopost franking mahcine was easy to install so we were up and running in no time

The Challenge 

The Club sends out up to 1,500 pieces of post a month at the peak of the football season and needs fast, dependable mailroom equipment for franking outgoing post. So when the Club needed to upgrade its franking machine, they called in Neopost, the mailroom experts.

The Process

Cost savings, efficiency and ease of processing mass mailings were all major purchasing considerations for the Club. Chris Pollard for the Club comments, “We wanted to deal with a local firm and Neopost is based in Romford so that was ideal for us.”

The Solution 

The Club’s Neopost Account Manager recommended the Neopost low end franking machine as the best franking machine for their needs. The Neopost machine is the perfect franking machine for SME businesses, offering sophisticated features in a compact package with no more Post Office queuing and no more guess work for the correct postage or running out of stamps. The Neopost machine can be recredited on-line with postage 24 hours a day, 365 days a year.

The franking machine comes loaded with all the Royal Mail UK inland and international postal rates, giving the exact price for all services. The integrated 2kg digital weigh platform accurately sets the machine to the correct value so there’s no risk of over or under-stamping. Calculating the correct postage is easy with the onscreen rate wizard. “The Neopost franking machine was easy to install so we were up and running in no time”, says Chris.

Delivery and Results 

The Club has noticed immediate improvements in cost, efficiency and ease of use Chris confirms. “We have 150 staff generating outgoing mail and we’ve already noticed cost savings as a result of using the Neopst franking machine. It’s easier to process mass mailings to our supporters and so on, which was one of our important purchasing criteria. Our staff have found it simple to use with improved efficiency in the mailroom. And all our outgoing post has the professional appearance we want to project.”

Customer Feedback 

The Club has also been pleased with Neopost’s after-sales support. “Our account manager has been very helpful in meeting our needs and requirements. In the rare event of any problems support has been very good. We rate Neopost products and service highly enough that we have recommended them to several of our customers and suppliers.”


We rate Neopost products and service highly enough that we have recommened them to several of our customers and suppliers

-Chris Pollard

Dagenham & Redbridge FC