21 April 2016

Digitisation for SME’s - Transforming business processes

Digitalisation is a broad term. It encompasses both the literal – the conversation of analogue information into digital formats – and the strategic – the development of a digital mindset with the aim of transforming a business, its products and its customer base.

This whitepaper is concerned primarily with digitisation as it relates to customer communications and their passages in, out and through and organisation and the possibilities paperless working presents such as;

  • Cutting costs
  • Boost business agility
  • Raise productivity
  • Enhance customer communications