Electronic Document Management Software

Our Electronic Document Management System (EDM) digitises documents and captures information to improve workflow efficiency and business agility. Convert incoming mail to actionable information so you can save time, space and speed up internal communications.

Efficiently handle your incoming customer communications from any channel (mail, email, SMS, MMS, FoIP, even fax) and in any format i.e. Word, Excel and images.

For every piece of information that arrives, our EDM system can help your business understand what it is, decide what to do with it, and then route it to the appropriate person, business process or document storage.  

 

  • Reduce Operational Costs

    Well managed document storage avoids fines for non-compliance with regulations and cuts overhead cost, including storage space.

  • Boost Productivity

    Increase staff efficiency by avoiding manual keying and in turn speed up classification, delivery and decision making.

  • Improve Service Levels

    Improve customer satisfaction by identifying & resolving complaints/ disputes faster. Easily accessible client correspondence speeds up internal distribution.

  • Manage Compliance

    Streamline and standardise your business processes by managing information step-by-step, and deliver clean & accurate information into the right system.