Automate your business processes

Efficiently handle your incoming customer communications from any channel (mail, email, SMS, MMS, FoIP, even fax) and in any format i.e. Word, Excel and images. For every piece of information that arrives, our EDM (Electronic Document Management systems) can help your business understand what it is, decide what to do with it, and then route it to the appropriate person, business process or document storage.  

There's an easier way to manage documents

  • Go paperless -- document scanning software converts paper documents to digital
  • Accurately capture important information from mail and email for processing, without need for manual keying
  • Distribute to the right person through defined routing and workflow management
  • Automatically manage documents on-line to achieve error free, minimal touch processing
  • Archive reliably in a digital document filing system to allow easy retrieval and regulatory compliance
Reduce operational costs

Reduce operational costs

  • Cut overheads, including storage space by using a digital vault
  • Well managed document storage avoids fines for non-compliance with regulations
  • Capturing data automatically avoids costly errors
Boost productivity

Boost productivity

  • Increase staff efficiency -- avoid manual keying and filing
  • Speed up classification and delivery to correct teams for processing
  • Quicker decision making and early intervention
  • Facilitate robotic process automation (RPA)
Improve service levels

Improve service levels

  • Identify and resolve complaints/disputes earlier
  • Improve SLA with reduced turnaround times
  • Improve customer satisfaction through faster response times
  • Retain easily accessible record of client correspondence
  • Speed up internal distribution
Compliance and process management

Compliance and process management

  • Streamline and standardise your business processes by managing information step by step 
  • Deliver clean and accurate information into the right system
  • Reduce error rate by removing human error

Data Capture Solutions helped us protect our valuable investment in time and intellect. Without their archive services these assets would have been exposed to undue business risk.

Gareth Searle

Savills

Whatever your business requirements, the DS-120...