There are many ways you can top up your machine, the easiest way to manage your postage payments is by direct debit. To download a direct debit mandate please click here. If you would like more information about direct debits you can watch our video here. To make an emergency credit or debit card payment please log into your MyNeopost account, go to ‘My machine account’ and then select ‘My Postage’ or use this link: Please note, we are not able to accept card payments over the telephone with a member of the team due to PCI compliance as all of our calls are recorded.
To pay by BACS or CHAPS please use the following details and ensure that you quote your Credifon account number on your payment.

Postage recredits only:   HSBC Bank  Acc no: 91778749   Sort code: 40-05-20

                                     IBAN:  GB16MIDL40052091778749

Please send your remittance advice to