When Royal Mail or Parcelforce Worldwide change their pricing, your Neopost franking machine needs to be updated with the new tariff. Royal Mail and Neopost inform you in advance of an upcoming tariff change so you can ensure the correct postal tariffs are being used.
This process involves one of the following:

  • Installing a new tariff chip in your Neopost scale 
  • Loading a tariff card onto your franking machine
  • Downloading the new tariff rates from our website