FAQ's

Credifon

Paying for postage in advance

Neofunds

Paying for postage in arrears

Tariff Change 2017

Information on Royal Mail's tariff change

Accounts and Billing

View and pay outstanding invoices

MyNeopost

Find what you need online in minutes

Machine Operations

Machine mistakes and how to fix them

Franked Mail

Information on Franked mail

Other

More frequently asked questions