Get closer to your customers with CRM
Whatever business you're in, you know your customers are at the heart of it. 50% of UK organisations still use manual processes and spreadsheets to chart and manage their customer's interactions how much impact could a well chosen CRM solution have ? Here are four questions to ask yourself about how your company connects with its customers when looking for a way to reach the next level.
- Where is your next customer coming from?
- How can you personalise your approach?
- Who's accountable for the customer?
- How easy is it to share information with / about the customer?
our guide details the elements that arfe at your disposal for a Better CRM and how to get there.