Smart ways to manage Data Protection Legislation
The Neopost Simple Guide to Understanding Data Protection
There are a number of responsibilities on organisations that maintain data on customers, prospects and staff, which are set down in the Data Protection legislation by the Information Commissioner’s Office.
General Data Protection Principles apply to ALL organisations that process personal data. This can be defined as obtaining, recording, storing, updating or sharing data which relates to a living, identifiable individual whether in personal or family life, business or professional.
Neopost have produced a “Simple Guide to Data Protection” which provides an explanation of the key points of Data Protection legislation and useful links to websites that can provide more indepth information.
How to increase customer satisfaction through effective communications
Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalising communications and issuing them to the right person through their preferred channel every time.