Get your mail noticed
Small businesses could be doing more with their mail to attract the attention of their customers.
The majority of small businesses (71%) surveyed by Neopost (in conjunction with Business Info magazine) know that they are able to place company logos or messages on the outside of envelopes when using some franking machines, yet only half of them (50%) take advantage of this marketing opportunity.
Customising the outside of your envelopes allows you to communicate with your customers before they even open their mail. A unique message could grab the recipient's attention, prompting them to open their mail immediately, while displaying your company logo on every letter brings a professional image to your business.
With NeoSlogan, customising your envelopes is simple. NeoSlogan is an online application linked to your mailing system that lets you design and print messages on your envelopes. You select your machine (IN range franking machines) and choose from a free library of images.
Of the small businesses that said they do customise their envelopes, 50% regularly change what they place on the outside of an envelope. NeoSlogan enables you to enhance your customer communications by customising envelopes as and when you need. You can target customer segments with unique messages or promotions and even celebrate seasonal events.
The three secrets to a better customer relationship
Strong customer relationships are underpinned by communication. Brands that interact appropriately, thoughtfully and usefully with their customers can expect a high level of retention and satisfaction. As easy and as simple as that sounds, companies with even a modest sized customer-base...
Want to make your customer communications quicker, cheaper and personalised?
Talk to our experts at our Open DaysNext month, on the 18th and 19th of June, our London and Wakefield teams will throw open their doors for a series of open days. Visitors will get to see our technology up close and talk to our team about their own unique challenges.