Full electronic audit trails for proof of delivery
Reasons to choose output management software- Reason 4
The complexity of tracking documents across multiple channels means that small and medium enterprises (SMEs) often have to rely on the word of their employees when trying to prove if something had been sent. As businesses grow so will their customer base, and query resolution will become an even more arduous task if there is no way to prove if important documents have actually been despatched.
OMS provides an audit trail of communication activity so that you can confirm and, if necessary, prove that a customer has received the documents in question. Some systems even provide digital certification of electronic documents to prove authenticity and proof of receipt. The result? Better customer service and faster dispute resolution and, in the case of invoices, proof of delivery can help you get paid faster.
Avoid unnecessary costs this summer by franking your mail right every time
Royal Mail see a higher number of mistakes made during the holidays. By choosing the right options and avoiding mistakes when using your franking machine to send mail, you will save time and money. We’re here to help you frank correctly first time every time.
Are you Invoicing Smart or Are Your Processes Holding You Back?
According to Yougov, 85 percent of UK SMEs are affected by late or non-payment of invoices, with each owed on average £6,142. With their often limited budgets, smaller organisations are forced to find alternatives to cover the shortfall – often overdrafts and loans – and have to pass on investment...