Full electronic audit trails for proof of delivery
Reasons to choose output management software- Reason 4
The complexity of tracking documents across multiple channels means that small and medium enterprises (SMEs) often have to rely on the word of their employees when trying to prove if something had been sent. As businesses grow so will their customer base, and query resolution will become an even more arduous task if there is no way to prove if important documents have actually been despatched.
OMS provides an audit trail of communication activity so that you can confirm and, if necessary, prove that a customer has received the documents in question. Some systems even provide digital certification of electronic documents to prove authenticity and proof of receipt. The result? Better customer service and faster dispute resolution and, in the case of invoices, proof of delivery can help you get paid faster.
Will You Be Ready When Tax Goes Digital?
Completing and submitting tax returns is a necessary but incredibly time consuming process. In the UK, businesses are required to submit forms annually within strict deadlines, and face heavy fines if they are not met. It’s a complex undertaking but, to make things more streamlined, the UK Government wants...
Enhancing Invoicing Processes to Make Payment More Convenient for Customers
An astonishing $825 billion sits in unpaid small business invoices in the U.S. and 81 percent of outstanding invoices are at least 30 days past due, according to Fundbox. Late payment is a challenge that all organisations face, and spending time chasing unpaid bills adds to the cost of serving clients....