OMS increases productivity by reducing manual process.
Reasons to choose output management software- Reason 7
OMS automates almost every aspect of the communication process, nearly removing the need for manual interaction and, therefore, the opportunity for human error altogether. For example, templates can be created to ensure consistent professional-looking communication and mail is pre-sorted and collated to avoid sending multiple items to the same recipient.
Based on previous research, we estimate that automatic mail processing saves 30-60 seconds per item. In fact, Claim Eazy, a claims management company, has reduced the amount of time it takes to process outbound mail by 80 percent since installing our intelligent DS-200 folder-inserter and OMS.
How to strengthen customer relations
Satisfied customers results in lasting relationships, so organisations are always searching for ways to keep customers engaged. This can be achieved through exclusive deals and great customer service, but one aspect of the relationship that is sometimes deprioritised is communications.
EU GDPR: why physical mail still has a vital role to play
The EU General Data Protection Regulation (GDPR) will come into force 25th May 2018. Developed to provide consumers with more power over how their data is collected and used, it will have a huge impact on the processes used by businesses to handle information.