OMS increases productivity by reducing manual process.
Reasons to choose output management software- Reason 7
OMS automates almost every aspect of the communication process, nearly removing the need for manual interaction and, therefore, the opportunity for human error altogether. For example, templates can be created to ensure consistent professional-looking communication and mail is pre-sorted and collated to avoid sending multiple items to the same recipient.
Based on previous research, we estimate that automatic mail processing saves 30-60 seconds per item. In fact, Claim Eazy, a claims management company, has reduced the amount of time it takes to process outbound mail by 80 percent since installing our intelligent DS-200 folder-inserter and OMS.
The three secrets to a better customer relationship
Strong customer relationships are underpinned by communication. Brands that interact appropriately, thoughtfully and usefully with their customers can expect a high level of retention and satisfaction. As easy and as simple as that sounds, companies with even a modest sized customer-base...
Want to make your customer communications quicker, cheaper and personalised?
Talk to our experts at our Open DaysNext month, on the 18th and 19th of June, our London and Wakefield teams will throw open their doors for a series of open days. Visitors will get to see our technology up close and talk to our team about their own unique challenges.