The Neopost model listed on your letter has now been in the marketplace for more than 10 years. Due to the age of the machine and the declining availability of spare parts, we are unable to guarantee our normal standard of service so we have made the decision to withdraw service as of midnight on 22nd March 2017.

Please find the FAQ’s below relating to this matter:

Why has Neopost taken the decision to stop supporting these machines?

These models have not been manufactured for many years and therefore the lack of availability of spare parts means that Neopost is unable to fulfil future contractual obligations.

I still require a machine, what are my options?

If you would like to speak to someone regarding a new machine, please call us on 0845 880 0007*.