Local Government

For any local authority the ability to communicate effectively with the wider community, employees and other stakeholders is pivotal in delivering frontline services. Key areas of local authority responsibility are communications driven. From the effective deployment of electoral roll information, through the efficient processing of revenues and benefits to the compliant delivery of parking fines communications play their part significantly.

There has never been greater pressure on local authorities to deliver services in an ever more cost effective manner. Neopost technologies are already assisting many authorities in delivering efficient, cost effective services whilst continuing to protect the public purse.

Equally configuring the management and response to inbound communications forms a key component in an authorities responsibilities to its community stakeholders.

Key Challenges

  • Delivering frontline services for less
  • Cost reduction
  • Balancing cost & income
  • Resources planning & management/consolidation

White Papers

Savings in Postal Communications White Paper- Download Now 

A vital component in delivering effective communications is to construct a robust communications delivery strategy. In this white paper from Neopost we have shared insight into how Local Goverment can introduce such strategies, to realise efficiency savings. The white paper introduces various areas of consideration and how short, medium and long term strategies can be deployed.

Postal and Communications Strategies within Local Authorities- Download Now 

Neopost, in conjunction with Government Policy Hub, commissioned research into communications processes and activities are deployed within Local Goverment. The research covers current and future activities and insight into key areas impact upon the delivery of effective communications.

Channel Shift for Local Authorities White Paper- Download Now 

Channel Shift, or the migration to digital services, is a key priority for authorities. In light of governmental pressures, around digital by default, authorities should look to introduce further digital services in order to reduce costs and increase citizen engagement. Communications and document delivery and management can be a significant contributor to Channel Shift. In this new White Paper from Neopost, we discuss how the public sector can deploy Channel Shift initiatives and also the benefits that can be derived.