Contact Us

You might find the answers your looking for in MyNeopost, click here to log in. If you're a first time user, register for an online account today.

Alternatively, please complete the fields below so we can provide you with the correct contact details for your query.

For more information or to purchase a franking machine please fill out this form and a member of the team will be in contact. 

For more information or to purchase a folder inserter please fill out this form and a member of the team will be in contact. 

For more information or to purchase an Address Printer please fill out this form and a member of the team will be in contact. 

For more information or to purchase a letter opener please fill out this form and a member of the team will be in contact. 

For more information or to purchase a security scanner please fill out this form and a member of the team will be in contact. 

For more information or to purchase software please fill out this form and a member of the team will be in contact. 

For more information on our Business Management Applications or to enquire please click here.

You might find the answers you are looking for in our FAQ section, click here for information on Credifon.
If you'd like to contact us, call our Customer Care team on 0845 880 0000* and choose an option for either technical assistance, billing and accounts queries or your Credifon postage account.
Alternatively you can fill in this web form and a member of the team will be in contact with you.
Opening Hours 8:30 - 5:30 Monday to Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

You might find the answers you are looking for in our FAQ section, click here for information on Neofunds.

If you'd like to contact us, call our Customer Care team on 0845 880 0000* and choose an option for either technical assistance, billing and accounts queries or your Credifon postage account.

Alternatively you can fill in this web form and a member of the team will be in contact with you.

Opening Hours 8:30 - 5:30 Monday to Friday.

*Calls to this number cost 5p per minute plus your telephone providers access charge

You can find information on how to make a payment for an invoice or postage by clicking here, including our bank details and how to set up a direct debit.

If you'd like to contact us, call our Customer Care team on 0845 880 0000* and choose an option for either technical assistance, billing and accounts queries or your Credifon postage account.

Alternatively you can fill in this web form and a member of the team will be in contact with you.

Opening Hours 8:30 - 5:30 Monday to Friday.

*Calls to this number cost 5p per minute plus your telephone providers access charge

Please fill in this form with your remittance details, you can also attach a document. This will then be sent to the accounts team to ensure that your payment is allocated correctly.

You might find the answers you are looking for in our FAQ section or here to access our Product support pages

If you'd like to contact us, call our Customer Care team on 0845 880 0000* and choose an option for either technical assistance, billing and accounts queries or your Credifon postage account.

Alternatively you can request an engineer online, just log into your MyNeopost account, choose 'View my equipment' from the 'My machine' section and then select 'Engineer service request'.

Opening Hours 8:30 - 5:30 Monday to Friday.

*Calls to this number cost 5p per minute plus your telephone providers access charge

You might find the answers you are looking for on our Product support pages, click here for information on your folder inserter.
If you'd like to contact us, call our Customer Care team on 0845 880 0000* and choose an option for either technical assistance, billing and accounts queries or your Credifon postage account.
Alternatively you can request an engineer online, just log into your MyNeopost account, choose 'View my equipment' from the 'My machine' section and then select 'Engineer service request'.
Opening Hours 8:30 - 5:30 Monday to Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

You might find the answers you are looking for on our Product support pages, click here for information on your address printer.
If you'd like to contact us, call our Customer Care team on 0845 880 0000* and choose an option for either technical assistance, billing and accounts queries or your Credifon postage account.
Alternatively you can request an engineer online, just log into your MyNeopost account, choose 'View my equipment' from the 'My machine' section and then select 'Engineer service request'.
Opening Hours 8:30 - 5:30 Monday to Friday.

*Calls to this number cost 5p per minute plus your telephone providers access charge

If you'd like to order supplies or stationary, call our team on 0845 880 0000* and choose the option for supplies, or take a look at our online shop here.
Alternatively you can fill in this web form and a member of the team will be in contact with you.
Opening Hours 8:30 - 5:30 Monday to Thursday, 9:00 - 5:00 Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

If you'd like to place an order for envelopes, call our team on 0845 880 0881*.
Alternatively you can fill in this web form and a member of the team will be in contact with you.
Opening Hours 8:30 - 5:30 Monday to Thursday, 9:00 - 5:00 Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

You might find the answers you are looking for in our FAQ section, click here for information on Tariff change.
If you'd like to contact us, call our tariff change team on 0845 604 0786*.
Opening Hours 8:30 - 5:30 Monday to Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

If you have moved premises or changed your company name you will need to update us straight away.
You can do this by filling in this form.

Click here to log in to your MyNeopost account.
Please take a look at our FAQ section for information on MyNeopost or if you need more help, fill in this web form and a member of the team will be in contact with you.

To create a MyNeopost account you will need your account number and post code, once you have these click here and we will take you to the registration page where you can enter your details.
Once you have registered you will recieve an email with instructions on how to set up a secure password. Once you have done this, your account will be ready to use!
The first time you log in you will be presented with the MyNeopost terms and conditions, please remember to accept these.
Please take a look at our FAQ section for information on MyNeopost or if you need more help, fill in this web form and a member of the team will be in contact with you.

If you don't already have a MyNeopost account why not register today, just click here.

To find out more about the benefits of a MyNeopost account click here.

You might find the answers you are looking for in our FAQ section or alternatively you can log into your MyNeopost account to find more information on your machine.
If you would like amemebr of the team to contact you, please fill out this form

To get help with an existing slogan please fill out this form or
alternatively you can call the team on: 
0845 880 0000*

Opening Hours 8:30 - 5:30 Monday to Thursday, 9:00 - 5:00 Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

To get help with an existing slogan please fill out this form or
alternatively you can call the team on: 
0845 880 0000*

Opening Hours 8:30 - 5:30 Monday to Thursday, 9:00 - 5:00 Friday.
*Calls to this number cost 5p per minute plus your telephone providers access charge

To order a new slogan for your IS/IN range machine please click here.

To order a new slogan for your IJ range machine please fill out this form
or alternatively you can call the team on: 
01708 713524
Opening Hours 8:30 - 5:30 Monday to Thursday, 9:00 - 5:00 Friday.