As businesses evolve from the start-up phase, supporting the overall needs of the organisation requires a revaluation – and perhaps a complete refresh – of internal processes

Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalising communications and issuing them to the right person through their preferred channel every time.

Managing operating costs is an integral aspect of running a business . The higher they are, the smaller the margin on each generated sale. This limits the amount of cash available to inves t in business-growing activities. While some outgoings such as overheads will be fixed and difficult to reduce...

Output management software (OMS) is the descriptive, but not very catchy, term used for solutions that centralise and automate part, or all, of the processes required to produce digital and hard-copy customer communications, including document design, processing, production, dispatch and archiving.

Keep your customers happy by making sure that invoices or confidential information go to the right person. Neopost Output Management Software can generate intelligent barcodes to manage envelope filling so the right number and type of documents and materials are correctly inserted to envelopes...