Result for "Output Management Software"

The top 5 ways mail automation improves your customer engagement

The top 5 ways mail automation improves your customer engagement

Every customer interaction presents an opportunity to make the right impression , to meet customers’ needs and to build relationships that could generate revenue for years to come. Each communication is therefore important but generating letters, mailers, emails and more is labour-intensive, time-...
Are all Customer Communications Created Equal?

Are All Customer Communications Created Equal?

The number of different ways in which companies communicate with their customers has never been higher. This creates two important challenges for marketing communications to overcome. Firstly, are marketing messages being communicated via the right channel for the individual customer? And secondly...
How to improve the security of your outgoing communications

How to improve the security of your outgoing communications

When mistakes happen in business communications it can be embarrassing and costly - it can even be a security issue. If marketing mailers don’t reach their intended recipients, it’s a waste of money; if a customer is sent the wrong product information, it can jeopardise a business relationship, but...
How to save time managing outgoing mail

How to save time managing outgoing mail

Businesses need to communicate with an ever-increasing number of stakeholders. Everyone from customers and suppliers, to tax authorities and regulators may need to be contacted frequently. Reaching them effectively involves a growing variety of communications channels.
Is sending personalised communications really that important?

Is sending personalised communications really that important?

Ensuring that customers feel valued is key to building lasting relationships. One way of doing this is through personalisation. Offering individuals specific deals, discounts or simply understanding and acting in accordance to their preferences provides value and enhances experience.
Neopost on the box! Digitisation in the public sector

Neopost on the box! Digitisation in the public sector

On Sunday 15 th July, we took part in a Propeller TV programme exploring digitisation in the public sector. The programme examined how front line services could be enhanced through the adoption of digital technology.
Outgoing mail management: 8 reasons to go digital

Outgoing mail management: 8 reasons to go digital

Businesses communicate with customers through a range of channels; handling these individually can be costly and time-consuming. In this blog, we take a look at how digitisation can help.
Choose your channel to suit your message

Choose your channel to suit your message

We send and receive information in many ways. Customers and potential customers are positively bombarded with messages all the time, some from you, from your competitors and elsewhere. How can you ensure your message is heard through all the noise?
Why managing business communications via a single platform is better for total business needs

Why managing business communications via a single platform is better for total business needs

As businesses evolve from the start-up phase, supporting the overall needs of the organisation requires a revaluation – and perhaps a complete refresh – of internal processes
How to increase customer satisfaction through effective communications

How to increase customer satisfaction through effective communications

Good customer experiences result from effective business communications and this helps build the business’ brand. Automation helps companies meet the challenge of personalising communications and issuing them to the right person through their preferred channel every time.

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