Neopost on the box! Digitisation in the public sector
On Sunday 15th July, we took part in a Propeller TV programme exploring digitisation in the public sector. The programme examined how front line services could be enhanced through the adoption of digital technology.
While all business functions can be improved with a shot of technology, Paul Goodbrand, our Director of Public Sector Strategy, and Antony Paul, Head of Enterprise Marketing, spoke about how communications could be improved.
Communications are at the heart of an organisation’s ability to engage with customers and other stakeholders. Public sectors organisations are no exception to this, particularly within the context of building trust and exceeding citizen expectations.
Citizens want to receive information in an increasing variety of ways and fulfilling those requirements is an issue for all. Yet, while private enterprises are often able to invest in new communications systems and processes, those in the public sector can be restricted by limited budgets and scrutiny over how those budgets are spent.
We understand the plight that these organisations face, so have developed solutions that allow seamless communications and processes across both physical and digital channels, while also enhancing customer and user experience through shorter response times and greater usability. Our tools cover numerous requirements, including:
If you missed the original airing, no problem! The programme will be repeated on Sunday 12th August, 10:30, on Sky channel 185 – Propeller TV – make sure you tune in. If you can’t wait until then, here’s a quick snapshot of our involvement http://goo.gl/5nHDMg.
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