Result for "Multi Channel Communication Software"

Are all Customer Communications Created Equal?

Are All Customer Communications Created Equal?

The number of different ways in which companies communicate with their customers has never been higher. This creates two important challenges for marketing communications to overcome. Firstly, are marketing messages being communicated via the right channel for the individual customer? And secondly...
How to improve the security of your outgoing communications

How to improve the security of your outgoing communications

When mistakes happen in business communications it can be embarrassing and costly - it can even be a security issue. If marketing mailers don’t reach their intended recipients, it’s a waste of money; if a customer is sent the wrong product information, it can jeopardise a business relationship, but...
How to save time managing outgoing mail

How to save time managing outgoing mail

Businesses need to communicate with an ever-increasing number of stakeholders. Everyone from customers and suppliers, to tax authorities and regulators may need to be contacted frequently. Reaching them effectively involves a growing variety of communications channels.
Is sending personalised communications really that important?

Is sending personalised communications really that important?

Ensuring that customers feel valued is key to building lasting relationships. One way of doing this is through personalisation. Offering individuals specific deals, discounts or simply understanding and acting in accordance to their preferences provides value and enhances experience.
Outgoing mail management: 8 reasons to go digital

Outgoing mail management: 8 reasons to go digital

Businesses communicate with customers through a range of channels; handling these individually can be costly and time-consuming. In this blog, we take a look at how digitisation can help.
How to cut operating costs

How to cut operating costs

Operating costs can be defined as ‘ expenses associated with the maintenance and administration of a business on a day-to-day basis’ . They can include rent, bank charges and utilities. While the majority of operating costs cannot be reduced solely through internal actions – they often require...
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