The best way to engage your customers

The best way to engage your customers

A business can have thousands of customers and while they can be categorised into a few demographics, for example by gender, age or location, that doesn’t mean that their needs are the same. Individual consumers want to feel special , they don’t want to simply be a number on a spreadsheet.
How to become ‘communication smart’

How to become ‘communication smart’

To succeed these days, an organisation has to look, talk, think and work smart . This advice can be applied to all business processes, but it is particularly relevant to customer communications.
Be Kit Smart with Multi-Channel Communications

Be Kit Smart with Multi-Channel Communications

To produce your multi-channel communications strategy you must first understand the role and importance of the available channels. Once you have this, you can effectively construct and implement your programme. To help you do this, in this concluding blog in the series, we look at how to plan multi...

Connect with your customers

Smart Ways to Manage Multi-Channel Communications – A New Guide From Neopost
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