When good data turns bad

When good data turns bad

Accurate customer data is essential for successful business operations. It also underpins centralisation and automation of customer communications processes.
How to cut operating costs

How to cut operating costs

Operating costs can be defined as ‘ expenses associated with the maintenance and administration of a business on a day-to-day basis’ . They can include rent, bank charges and utilities. While the majority of operating costs cannot be reduced solely through internal actions – they often require...
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