Largest GDPR Fine Levied, as Brexit Poses Further Questions and Concerns

Coming into effect last spring, the General Data Protection Regulation (GDPR) has brought about huge changes in how organisations handle personal data . Designed to establish a simpler, but stricter and more unified approach to data protection, GDPR has had a massive effect on how organisations can...
Start with data: delivering improved customer communications

Start with data: delivering improved customer communications

Data sits at the heart of business processes and a wide range of critical operations rely on it. These operations will only be smooth and efficient if data is well-managed . What’s more, an organisation’s data strategy has a big impact on customer and stakeholder satisfaction .
Be Data Smart with Multi-Channel Communications

Be Data Smart with Multi-Channel Communications

​Multi-channel communications gives your customers choice over how they interact with your business and can save costs and improve efficiency through increased use of digital communications. In the first blog “Be Smart with Multi Channel Communications” in this series we explored why multi-channel...
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