Result for "Customer Communications"

EU GDPR: why physical mail still has a vital role to play

The EU General Data Protection Regulation (GDPR) will come into force 25th May 2018. Developed to provide consumers with more power over how their data is collected and used, it will have a huge impact on the processes used by businesses to handle information.
Why managing business communications via a single platform is better for total business needs

Why managing business communications via a single platform is better for total business needs

As businesses evolve from the start-up phase, supporting the overall needs of the organisation requires a revaluation – and perhaps a complete refresh – of internal processes
How to keep your operating costs down

How to keep your operating costs down

Managing operating costs is an integral aspect of running a business . The higher they are, the smaller the margin on each generated sale. This limits the amount of cash available to inves t in business-growing activities. While some outgoings such as overheads will be fixed and difficult to reduce...

How to Handle and Measure Direct Mail Response

Direct mail is the perfect communications tool for raising awareness of your business, promoting your products, services and special offers and building customer relationships. In this blog series we’ve explored how to plan, budget and get the data for your direct mail campaign and how to manage...
Say it with a card this Christmas

Say it with a card this Christmas

Digital communications has changed the way we keep in touch in our business and personal lives but when it comes to Christmas greetings, traditional mail is still the best. According to Royal Mail research, 72 percent of people who celebrate Christmas prefer receiving a traditional card to getting...

Connect with your customers

Smart Ways to Manage Multi-Channel Communications – A New Guide From Neopost
Transforming compliance into a competitive advantage

Transforming compliance into a competitive advantage: enhancing Customer Communications Management

The fines for non-compliance are increasing too. For example, one co-op bank was fined nearly $70 million after a computer programming error caused it to mail loan statements three days late. When fines are combined with the reputational damage suffered from falling short of requirements, it’s easy...
Mastering the basics is key to campaign success – in sports and marketing

Mastering the basics is key to campaign success

This summer has offered a never-ending feast of sport, from the cold cricket pitches of the north of England to the shiny football stadiums of France, from the rugby pitches of Australia to the green grass of Wimbledon and of course the Olympics. As ever, it is this summer's moments of individual...
How to get your mail noticed through customisation

Get your mail noticed

Small businesses could be doing more with their mail to attract the attention of their customers.

How to stop good paper from turning bad

New research by Canon Europe1 highlights one of the surprising aspects of the modern workplace, the enduring appeal of paper. In an international survey of 1,000 business people, 57% of office workers said they print more documents today than they did three years ago and more than three quarters (...

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