How to keep your operating costs down

Thursday, May 16, 2019

The three secrets to a better customer relationship

Strong customer relationships are underpinned by communication. Brands that interact appropriately, thoughtfully and usefully with their customers can expect a high level of retention and satisfaction. As easy and as simple as that sounds, companies...

05/16/2019

Want to make your customer communications quicker, cheaper and personalised?

Talk to our experts at our Open DaysNext month, on the 18th and 19th of June, our London and Wakefield teams will throw open their doors for a series of open days. Visitors will get to see our...

04/29/2019

Create communication strategies that strengthen your customer relationships

Today, we receive brand communications in far more ways than we ever used to, while also having far more control over how and when we are contacted. In part, this is driven by increasing regulation...

04/22/2019

How to simplify complex processes with all-in-one solutions

By introducing digital ways of working, enterprises stand to gain in a number of ways, often in time, cost and efficiency. To maximise these benefits, it’s important to take an end-to-end view of...

04/02/2019

Cloud for Comms – build better customer relationships with a centralised approach

Cloud computing is a fully established and proven approach to delivering a variety of enterprise applications. Its potential to fulfil fundamental storage and computing power requirements are well...

03/25/2019

Reminder: Royal Mail’s tariffs change today, is your franking machine up-to-date?

Today, 25th March 2019, is the day that Royal Mail’s updated tariffs come into effect, so now is the time to check that your franking machine is up-to-date for the new prices.The good...

03/18/2019

Introducing WTS for parcel and mail tracking

Despite an increase in inbound parcel volumes, many under-pressure post rooms have only manual methods for receiving and processing inbound mail. These methods can be time-consuming and frequently...