Companies that use outside staff to handle their mail, establishments such as hotels, universities and hospitals that receive mail and parcels for residents need to track incoming objects in order to minimize the risk of loss or non-delivery. Track Inside enables them to record all incoming objects, notify each recipient by email of the arrival of their letter/parcel, and capture the proof of delivery to the final recipient. It also makes it possible to count the objects tracked, and therefore to monitor the performance and quality of the mail service, or to invoice the services. Banking, insurance and law firms handle, send and receive a large number of documents that are sensitive for financial or legal reasons. These documents require special care and total traceability to prevent loss or abuse and to control distribution channels and time limits. Once again, Track Inside is the ideal solution for tracking these objects, whether between departments or sites, or for tracking delivery by hand of a sensitive letter.

How Track Inside Works

Scan

  • Scan at any stage of the receipt or distribution process

  • Scan existing barcode or allocate new barcode and add tracking label to items with no barcode or parcels with several barcodes

  • Shared and personal address books store contact details of recipients, facilitating input of objects and structuring the delivery information

Track

  • Each scan records the time, date and place of tracking

  • Add comments, updates or photos

  • Database stores the scanning history, including proof of delivery documents and photos

  • Access to full tracking and search tool is made secure via user accounts. Public tool provides simplified tracking with no login

Deliver

  • An automatic system, based on tracking events, sends email notifications to recipients to inform them of imminent receipt and delivery of their mail or package

  • Electronic proof of delivery can be captured be recipient signature on the mobile terminal, or photo capture of signature on the tracking label or delivery manifest

Record

  • Pre-defined reports monitor the volumes processed and export data for specific processing on a spreadsheet application

  • Tracking process reports identify opportunities to improve efficiency

  • Delivery performance can also be monitored with tracking reports

 

Improve productivity

Improve productivity

Save time checking deliveries, locating items, advising status to recipients, managing paperwork and updating system
Satisfy customers

Satisfy customers

Speed up internal delivery, control losses or delays, inform recipients and respond quickly and accurately to queries
Consolidated traceability

Consolidated traceability

Single traceability database shares and consolidates data from multiple users, regardless of their location
Total security

Total security

Integrity and confidentiality is guaranteed by hosting on Neopost servers in a secure professional Data Centre
Easy to implement

Easy to implement

Turnkey solution and subscription terms require no initial development allowing you to control your budget
No IT investment

No IT investment

Cloud-based and hosted software requires no IT infrastructure investment or software installation on work stations