Request an Engineer

Request an engineer

We're sorry if you're experiencing a fault with your equipment there are two ways to get in touch with us call 0845 880 0000 or complete the form below and we will contact you to confirm your engineer booking or see what we can do to help over the phone first.

About your equipment

Account Number: *

You will find this on any statements you may have from us or through logging into your myneopost account on-line.

Serial Number: *

The location of the serial number will vary depending on the type of equipment you have. You will usually find it on the bacl or side of the machine.

What's the problem?:

Try to give us as much information as you can. Don't worry if you're not sure our team will call you back to talk things through with you.

About you

First Name: *

Last Name: *

Organisation: *

Telephone: *

It maybe useful for this to be a mobile number as there may not be a phone near your equipment if we need to talk you through any diagnostics tests.

Email Address: *

Keep me updated:

Yes - keep me updated

No - I don't want to be updated

We would like to update you with information about Neopost products and services that we think would be valuable to you through our email service MAIL VALUE. We value our customers privacy and promise never to pass your email address onto others. You can unsubscribe at any time by emailing donotemail@neopost.co.uk this may take up to seven days to process.