Accounts & Billing

How can I set up a direct debit?

Service and Finance leasing invoices can be paid by direct debit, in order to set up a direct debit you will need to fill out a direct debit mandate. To download the mandate please click here.

How can I pay an invoice?

There are many ways you can make a payment. To pay by credit or debit card just log into your MyNeopost account go to 'My machine account' and then select 'My documents'.
To pay by BACS or CHAPS please use the following details and ensure that you quote your invoice number. 

Neopost Limited 
For supplies, service, rate chips and
equipment sales 

Cheques payable to:
NEOPOST LIMITED 
Neopost House
South Street
Romford
Essex
RM1 2AR 

BACS/CHAPS payments:
HSBC Bank 01778870
40-05-20
IBAN:
GB02MIDL40052071884301

Neopost Finance Limited
For leased equipment only 

Cheques payable to:
NEOPOST LIMITED 
Neopost Finance LTD
Neopost House
South Street
Romford
Essex
RM1 2AR 

 

BACS/CHAPS payments:
HSBC Bank 81880489
40-05-20
IBAN: 
GB91MIDL40052081880489

 

How can I check if I have any outstanding invoices?

You can check the status of all your invoices by logging into your MyNeopost account. Once you've signed in, go to 'My machine account' and then click 'My documents'. 

 

How can I get a copy of my invoice?

Need a copy of your invoice? You can view, download and pay invoices by logging into your MyNeopost account. Once you have logged in, click on 'My machine account' and then select 'My documents'.